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Strategy – Connected Agency

Posts in Strategy

What is a digital strategy?

June 13th, 2016 Posted by Omni-Channel, Operations, Strategy 0 comments on “What is a digital strategy?”

SuperPattern

If you have ever been asked to create or participate in such an activity you may have immediately turned to Google to find a template or wiki definition, or perhaps you smartly realized strategy is not so easy or well defined. In practice, strategy is hard! However, with hard-work and some key knowledgeable and willing participation a lot can be accomplished. Strategy isn’t really like cooking, but if it were….Simply gather as many inputs (internal and external) as you can find, fill in the gaps from your organization’s knowledge of customers, financials, etc., mix all of this together with stakeholders, customer input, workshops and assessments, then bake quickly to produce some ‘living’ documents. For example, a minimal digital strategy for any organization should produce (then maintain) a Vision (what we want to be), Roadmap (how to play), Capability from/to (where to play) and Dashboard/ KPIs (how we measure).